We Guarantee Your Satisfaction. The best just got better! Though it’s very rare if for any reason you are not satisfied with your purchase we want to know about it. We stand behind our products 100%.
By making a purchase you are demonstrating a clear understanding that we are selling these products as containing CBD (cannabidiol) from hemp oil. These statements have not been evaluated by the FDA and are not intended to diagnose, treat or cure any disease, always check with your physician before starting a new dietary supplement program. We are committed to complete compliance with FDA regulations and as such, because these products have not been evaluated by the FDA, we make no claims as to any benefits for products containing CBD (cannabidiol). If you decide to purchase our products, you are purchasing these products with the understanding of the present status of CBD (cannabidiol) products.
Please email firstname.lastname@example.org if there are any issues with the product you received and we are more than happy to speak with you.
If you are still wanting to return your unopened product and it is within 7 days of receiving it, please see our Returns Process below.
**Please also note that we do not have a money-back guarantee, as CBD does affect everyone differently. We are not able to accept back any product that has been opened or used**
All returns must be authorized by Hemp Life in writing prior to returning the item(s) for a refund or exchange. Customer Service will make available to you a “Return Merchandise Authorization Number” or “RMA” number. This number is to be displayed on the outside shipping carton.
1) Email us at email@example.com ASAP to alert us that you will be returning your UNOPENED product within the 7-day time limit and to request the RMA.
2) Once you have shipped your product back to us – please also email the tracking number to firstname.lastname@example.org so we can track it and know when to expect it’s arrival.
3) Once we receive your package back at our facility and can confirm its condition, we will then issue a refund for the unopened product and email you a confirmation. Please allow 7-10 days for the refund to post to your statement.
*If you have any questions regarding our return policy please email email@example.com.
On all Hemp Life products purchased via retail, your acceptance of the terms of purchase means you agree to and understand the refund policy.
Hemp Life will only accept returns and refunds from purchases made on the hemplifeus.com website.
For Customer Service:
Hours: Monday – Friday, 8:30 AM to 6:30 PM Central Time
The return address is listed below. Please don’t ship products without an RMA number. You will be asked to return the product(s) to the following addresses:
Hemp Life LLC
95 S Southwinds #7Farmington, AR 72730